You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Auto Specialties of Lake Norman:
Bert & associates are awesome. I started servicing my BMW couple years back. They are now my default repair shop for all family vehicles. When service is required, it's expertly provided. Perhaps more important, when work is unnecessary or minimally resolved, they explain why, to quickly get me back on road. I always leave the shop feeling work is thorough with safety in mind. Clean shop, clear talk, trustworthy service...all at a fair price.Calvin
I came in to get a car inspection and I was able to be seen immediately! Bert even gave me a great deal on the inspection since it was my first time. I will be back for all of my car needs!Ashley
I was referred here by another mechanic to help out with my A/C. I told the owner, Bert Jones that I was getting rid of my car in the fall and did not want to spend a lot of money. I only wanted the A/C charged and a sealant put in hoping it would last the summer. I was very impressed that my wishes were respected and no one tried to sell me on a higher priced repair. Everyone was very friendly and I was very happy! About 6 weeks later I noticed that the A/C was not as cold and wanted to get it back in for another recharge. I had an opportunity to speak to Bert for a few minutes and he was awesome! I even left there with a no charge for the recharge! This is an honest business and I would highly highly recommend!Sue M.
Had a difficult electrical issue with my car, took it by auto specialists and they had it fixed the same day. Great mechanic shop.Jamie J.
I was in Lowes Hardware the other day when I ran into a guy with an Auto Specialties t-shirt. Not wanting to waste his time I asked the gentleman if he had a few minutes to spare. Within a few minutes of speaking with him I was convinced he had a wealth of knowledge about my truck. On Monday I decided to take off work and drove down to Huntersville to see if he could help me with my truck. Within a few hours he called me and said my truck was fixed. I'm not big on reviews but I feel my experience was so good I needed to tell more people about this hidden gem.Patrick C.
Great facility, great customer service. Have taken my cars here for the past few years. Clean shop with friendly staff. Have gone to a few different places for auto inspection in the past, this place is where I am staying. Thank you gentlemenK. Ras
Once again, Bert and his team have taken great care of my family! My son's transmission was acting up, and he got me right in on short notice in order to check it out. My son was in and out in no time. I've been taking our automobiles to another place for over 20 years, but it's time to move our business to Auto Specialties of Lake Norman. Well done, Bert! Five stars!Todd N.
Bert and his boys at Auto Specialties of LKN were terrific with my 2008 X5 with over 100,000 miles. I had a front end noise that resulted in replacing the front struts and left axle, and when that didn't solve the problem they dug in and found the culprit. They're problem solvers! Thanks guys.Tom S.
Great experience. I had previously received a couple different quotes from other companies that seemed unusually high. Bert gave me a very reasonable quote on the repair. While I had been told by others that would need 1-2 days to fix, ASLN was able to complete in one day. was nice to have the loner car to use during that time. Very happy with service. would certainly recommend. Thank you.CL Davidson
Burt and his staff always go above and beyond. They explain every repair detail to you. They are friendly, courteous and do excellent work for a reasonable price. I have to say I was also impressed with their clean and comfortable "waiting area". I highly recommend Auto Specialties of Lake Norman to anyone and everyone!Laura
This morning, I drove 20 minutes past 4-5 auto shops to come to Auto Specialties of Lake Norman because I read such positive reviews. I have to tell you this was the best decision! The past 3 weeks I was having to jump start my car multiple times a day, and believed it was battery. I got a new battery installed and still happening, so I thought it must be alternator. I arrived at Auto Specialties for 1st time and they QUICKLY diagnosed that it was ONLY a bolt missing from the battery connection. Thus he didn't charge me anything -- the trust and honesty of the owner was beyond impressive and earned my business for life!Josh
I was treated with great customer service and was contacted promptly after leaving my vehicle to be looked over. I received a phone call and was given information on exactly how and when they would be able to get my car back in working order. I was given an extremely fair price and I was surprised by how quickly I could expect to have my car back. I have been in the Charlotte area for a little over a year and had still not found a reliable mechanic - I think I have found that in Auto Specialties of Lake Norman. Their customer service goes above what I have come to expect for my auto services.Anna R.
My daughter lives in Charlotte and had some issues with her car. After going to a dealership, they gave her an estimate for repairs. We wanted a second opinion, and my nephew gave us Auto Specialties info. We called and spoke to Bert. My daughter took her car and we had it back in two days after they replaced valve cover gaskets and the ABS modulator for the brakes. Bert is very nice and honest, and his rates beat the dealership prices. We were amazed to get the car back so quickly, and they have earned our business for our daughter's car, who lives 2 1/2 hours away from us. They are wonderful!!Brian
My daughter's AC started having problems today, and she has a beach trip planned. I told Bert, and he worked me in right away, even on a Friday. He spent time trouble shooting and figured out the problem. I was in and out in about 30 minutes. AC is cold and ready for the beach trip thanks to Bert. Great service!Todd C.
I have been using this shop for a few months now and this is become my #1 go to place for repairs. They are professional, do what is right to fix your car. Price quotes are accurate. Most of all they are very honest and take time to show you what is wrong and fix it right the first time.Robert W.
I did my BMW 328i tune-up here, and I can say: This place is friendly, trustworthy and affordable!Slobodan N.
This has been the best repair experience I have had in years. They are friendly, have fair prices, quality work, and timely. Called they took in in immediately, had done in 3 hours. Will be going back.Robert W.
Great friendly staff. Fixed the brakes on our van and now we can have that safe driving feeling again. Great prices and honest people. We will be a repeat customer!Andrew
The guys at Auto Specialties of Lake Norman have always treated me fairly and do a great job. They will give you an honest quote and do it correctly. I recommend them to anyone!Gary K.
Bert and his team at Auto Specialties are fabulous. They are always prompt to respond to calls, courteous, and go out of their way to help. But most of all, I trust their opinion and the wonderful service they provide. I feel fortunate to have found them and I recommend them to anyone who is looking for car service.Hope P.
I recently moved to the Charlotte area about a month ago. I experienced a problem with my car. Being new to the area I had no information on a repair facility. I called the dealer and they quoted an outrageous price to repair my car. I call Auto Specialties of Lake Norman and spoke with Bert. He was very professional and understanding and most helpful. I had my car towed to the location and in less than 5 hours he called to advise that my car was ready. Great service!Lisa V.
This shop is great - they do solid work and stand firmly behind everything they do. I have had a couple of major problems with my 2007 BMW 335i, and Bert and the team have gotten my car back on the road each time. They are more than fair with their charges and are great to work with. I feel so fortunate that a friend referred me to them!David S.
Burt was great in being patient with us in dealing with my son's car, which blew the engine. He was gracious enough to diagnose it and not charge a storage fee while we made arrangements to have it towed and removed from his lot. Thank you!!Brennan Z.
Thanks Bert for excellent customer service! I will recommend to all of my friends and be back for sure!!Suzi T.
Exceptional service! Stood by price even though job parts costed more than the original quote. Offer big dealer professionalism in a small shop environment with straight forward pricing.Jason L.
We found Bert's shop while looking at reviews online and tried him out. We were very happy with the work that they did on my wife's 2003 BMW and have been back 3 more times and have saved hundreds of dollars with him as opposed to the BMW dealer. His work is great and has a great personality. My wife and I will continue to have them do our work. Bert is a great person.Brian F.
Let's hear it for small shops! These guys are expert mechanics, they're honest, and they aren't interested in pressing you for work your vehicle doesn't need. They know that their phenomenal service will earn your trust and repeat business. I'm moving out of Huntersville for a new job in South Charlotte, but by God I'm going to drive to Auto Specialties of Lake Norman whenever I need a mechanic; I'm sold for life.Clayton S.
Top rate service every time. Bert has been servicing my vehicles for years and I wouldn't go anywhere else!Patrick G.
Burt and the rest of the guys were great. My oil pressure switch on my jeep was broke and he only charged me 320 for the all fix. He even fixed a hose for me for free. One place was gonna charge me 900 for the fix. These guys are honest and do great work. I would recommend this place to everyone.James G.
Was looking for a place close to home for an inspection. Drove by and found Auto Specialties this morning. They got me right in and took care of it! Great customer service, no wait time, super easy and fast. Thanks for taking care of me!!Stacey C.
Best locally owned shop around, Bert and his team do a wonderful job of getting in and fixed and on your way again. i will continue to make the drive from China Grove to Huntersville for my automotive needs. I highly recommend you give them a tryStephen F.
Performed complete brake service on my Dodge truck. Part I requested to have replaced,I was told no need to spend the extra money, unless I just wanted the item replace. Great value and quality work.William T.
The guys here are absolutely awesome. They always make sure your Vehicle and family are safe. Top notch. It's the only place I will go for our vehicles.Jeff H.
Outstanding work and completed in a very timely manner. Fixed my van prior to making a 1400 mile round trip. Very pleased! I highly recommend Bert and the guys to everyone I know needing vehicle maintenance and repair.Justin M.
Bert is absolutely amazing and he always quickly resolves my automotive problems. I have taken my Infiniti to Bert several times and he quickly repairs my car at a fraction of the price the dealer is asking. I wouldn't take my baby to anyone else in NC. Thanks to the team at Auto Specialties of LN for looking out for my car and my pocket book. You guys are so awesome!!!!Nikita G.
Always a pleasure doing business with Auto Specialities of Lake Norman. Bert goes above & beyond for me and my family. He explains every detail of his repair(s). His customer service is superb! All too often people complain in their reviews. I choose to leave positive reviews especially when I know someone is working hard to make a decent living & doing the best they can every day! Kudos to Bert & his team. Keep up the good work. I HIGHLY recommend these guys to everyone.Tonya J.
North Charlotte, NC