Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
settings

PRIVACY POLICY

This privacy policy sets out how Auto Specialties of Lake Norman uses and protects any information that you give Auto Specialties of Lake Norman when you use this website. Auto Specialties of Lake Norman is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Auto Specialties of Lake Norman may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9/21/2017. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


What Our Customers Are Saying

Thanks Bert for excellent customer service! I will recommend to all of my friends and be back for sure!!


-Suzi T.

Exceptional service! Stood by price even though job parts costed more than the original quote. Offer big dealer professionalism in a small shop environment with straight forward pricing.


-Jason L.

We found Bert's shop while looking at reviews online and tried him out. We were very happy with the work that they did on my wife's 2003 BMW and have been back 3 more times and have saved hundreds of dollars with him as opposed to the BMW dealer. His work is great and has a great personality. My wife and I will continue to have them do our work. Bert is a great person.


-Brian F.

Let's hear it for small shops! These guys are expert mechanics, they're honest, and they aren't interested in pressing you for work your vehicle doesn't need. They know that their phenomenal service will earn your trust and repeat business. I'm moving out of Huntersville for a new job in South Charlotte, but by God I'm going to drive to Auto Specialties of Lake Norman whenever I need a mechanic; I'm sold for life.


-Clayton S.

Top rate service every time. Bert has been servicing my vehicles for years and I wouldn't go anywhere else!


-Patrick G.

Burt and the rest of the guys were great. My oil pressure switch on my jeep was broke and he only charged me 320 for the all fix. He even fixed a hose for me for free. One place was gonna charge me 900 for the fix. These guys are honest and do great work. I would recommend this place to everyone.


-James G.

Was looking for a place close to home for an inspection. Drove by and found Auto Specialties this morning. They got me right in and took care of it! Great customer service, no wait time, super easy and fast. Thanks for taking care of me!!


-Stacey C.

Best locally owned shop around, Bert and his team do a wonderful job of getting in and fixed and on your way again. i will continue to make the drive from China Grove to Huntersville for my automotive needs. I highly recommend you give them a try


-Stephen F.

Performed complete brake service on my Dodge truck. Part I requested to have replaced,I was told no need to spend the extra money, unless I just wanted the item replace. Great value and quality work.


-William T.

The guys here are absolutely awesome. They always make sure your Vehicle and family are safe. Top notch. It's the only place I will go for our vehicles.


-Jeff H.

Outstanding work and completed in a very timely manner. Fixed my van prior to making a 1400 mile round trip. Very pleased! I highly recommend Bert and the guys to everyone I know needing vehicle maintenance and repair.


-Justin M.

Bert is absolutely amazing and he always quickly resolves my automotive problems. I have taken my Infiniti to Bert several times and he quickly repairs my car at a fraction of the price the dealer is asking. I wouldn't take my baby to anyone else in NC. Thanks to the team at Auto Specialties of LN for looking out for my car and my pocket book. You guys are so awesome!!!!


-Nikita G.

Always a pleasure doing business with Auto Specialities of Lake Norman. Bert goes above & beyond for me and my family. He explains every detail of his repair(s). His customer service is superb! All too often people complain in their reviews. I choose to leave positive reviews especially when I know someone is working hard to make a decent living & doing the best they can every day! Kudos to Bert & his team. Keep up the good work. I HIGHLY recommend these guys to everyone.


-Tonya J.
  • ASE (Automotive Service Excellence)
  • Jasper
  • IATN (International Automotive Technicians' Network)
  • NAPA
  • Bosch Service
  • Car Care Aware
  • Call Us For Service: 704-201-7334