What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Bert and his team at Auto Specialties are fabulous. They are always prompt to respond to calls, courteous, and go out of their way to help. But most of all, I trust their opinion and the wonderful service they provide. I feel fortunate to have found them and I recommend them to anyone who is looking for car service.
I recently moved to the Charlotte area about a month ago. I experienced a problem with my car. Being new to the area I had no information on a repair facility. I called the dealer and they quoted an outrageous price to repair my car. I call Auto Specialties of Lake Norman and spoke with Bert. He was very professional and understanding and most helpful. I had my car towed to the location and in less than 5 hours he called to advise that my car was ready. Great service!
This shop is great - they do solid work and stand firmly behind everything they do. I have had a couple of major problems with my 2007 BMW 335i, and Bert and the team have gotten my car back on the road each time. They are more than fair with their charges and are great to work with. I feel so fortunate that a friend referred me to them!
Burt was great in being patient with us in dealing with my son's car, which blew the engine. He was gracious enough to diagnose it and not charge a storage fee while we made arrangements to have it towed and removed from his lot. Thank you!!
Thanks Bert for excellent customer service! I will recommend to all of my friends and be back for sure!!
Exceptional service! Stood by price even though job parts costed more than the original quote. Offer big dealer professionalism in a small shop environment with straight forward pricing.
We found Bert's shop while looking at reviews online and tried him out. We were very happy with the work that they did on my wife's 2003 BMW and have been back 3 more times and have saved hundreds of dollars with him as opposed to the BMW dealer. His work is great and has a great personality. My wife and I will continue to have them do our work. Bert is a great person.
Let's hear it for small shops! These guys are expert mechanics, they're honest, and they aren't interested in pressing you for work your vehicle doesn't need. They know that their phenomenal service will earn your trust and repeat business. I'm moving out of Huntersville for a new job in South Charlotte, but by God I'm going to drive to Auto Specialties of Lake Norman whenever I need a mechanic; I'm sold for life.
Top rate service every time. Bert has been servicing my vehicles for years and I wouldn't go anywhere else!
Burt and the rest of the guys were great. My oil pressure switch on my jeep was broke and he only charged me 320 for the all fix. He even fixed a hose for me for free. One place was gonna charge me 900 for the fix. These guys are honest and do great work. I would recommend this place to everyone.
Was looking for a place close to home for an inspection. Drove by and found Auto Specialties this morning. They got me right in and took care of it! Great customer service, no wait time, super easy and fast. Thanks for taking care of me!!
Best locally owned shop around, Bert and his team do a wonderful job of getting in and fixed and on your way again. i will continue to make the drive from China Grove to Huntersville for my automotive needs. I highly recommend you give them a try
Performed complete brake service on my Dodge truck. Part I requested to have replaced,I was told no need to spend the extra money, unless I just wanted the item replace. Great value and quality work.
The guys here are absolutely awesome. They always make sure your Vehicle and family are safe. Top notch. It's the only place I will go for our vehicles.
Outstanding work and completed in a very timely manner. Fixed my van prior to making a 1400 mile round trip. Very pleased! I highly recommend Bert and the guys to everyone I know needing vehicle maintenance and repair.
Bert is absolutely amazing and he always quickly resolves my automotive problems. I have taken my Infiniti to Bert several times and he quickly repairs my car at a fraction of the price the dealer is asking. I wouldn't take my baby to anyone else in NC. Thanks to the team at Auto Specialties of LN for looking out for my car and my pocket book. You guys are so awesome!!!!
Always a pleasure doing business with Auto Specialities of Lake Norman. Bert goes above & beyond for me and my family. He explains every detail of his repair(s). His customer service is superb! All too often people complain in their reviews. I choose to leave positive reviews especially when I know someone is working hard to make a decent living & doing the best they can every day! Kudos to Bert & his team. Keep up the good work. I HIGHLY recommend these guys to everyone.